Welcome to the IMPACT Support Center
Please use the following methods to submit a service request. If you are unable to use any of the following methods, please contact us by email or phone.
Support Hours: Monday - Friday, 8:00 - 5:00 EST (limited support from 12-1pm)
Response Times: Service requests will be handled on a first come first serve basis from highest priority to lowest priority. We aim to respond and start working on all requests within 1 hour but responses can vary based on current demand and scheduling.